In these terms and conditions "the Customer" means the individual or organisation placing an order for goods or services with En-Met Pty Ltd.
1. PRICES:
Our price list is subject to alteration without notice, and may change if
exchange rates fluctuate. These terms continue to apply regardless of any
discounts which may have been agreed to.
2. GOODS AND SERVICES TAX:
All prices printed are subject to the relevant Goods and Services Tax (GST).
3. ORDERING:
Placing of an order with En-Met Pty Ltd will indicate automatic acceptance of
these terms and conditions. Orders placed with value of less than $50.00 will
incur a $5.00 accounting fee.
4. PAYMENT TERMS:
You must pay for goods supplied within 7 days of invoice unless otherwise
arranged with En-Met Pty Ltd.
Payment will become due immediately if you commit any act of bankruptcy (see
the Bankruptcy Act) or you go into external administration (see the Corruptions
Law). You must pay us costs (including debt collector's commission) we incur
to recover (or attempt to repossess) any goods.
5. OVERDUE ACCOUNTS:
En-Met Pty Ltd may charge the Customer bona fide reasonable costs, including
the cost of any bank fees for dishonoured cheques, collection agency, solicitor
or other legal or accounting costs incurred in the collection of monies
overdue. These costs are to be in addition to any award of costs by a
Victorian court of competent jurisdiction.
6. EXPORT SALES:
Export sales are payable in advance before shipment. Customer may elect to pay
account directly by bank transfer to our bank:
Commonwealth Banking Corporation, East Burwood Branch, account number 063 894
1010 5655 and fax us a copy of the pay-in slip. Alternatively the Customer may
elect to pay by MasterCard, Visa or Bankcard.
7. CASH SALES:
Cash sales are strictly cash, cleared cheque, MasterCard, Visa or Bankcard on
delivery as payment in full when goods are picked up from our store.
8. GOODS ON CONSIGNMENT:
Unless the goods listed on a Consignment invoice are returned to En-Met Pty
Ltd within seven (&) days for the date of the invoice, the full amount shown on
the invoice becomes payable to En-Met Pty Ltd. Should the items on consignment
be returned physically damaged, En-Met Pty Ltd reserves the right to claim
payment from the consignee for En-Met Pty Ltd to rectify the damage.
Until such time as the goods on the consignment invoice are returned to En-Met
Pty Ltd or fully paid for, the aforesaid goods remain the undisputed property
of En-met Pty Ltd. Please note that a credit adjustment note will be issued on
return of the goods in question when warranty has been determined by En-Met
Pty Ltd.
Please also note that proof of purchase, including serial numbers, of the
faulty goods is to be provided by the Customer when making a claim.
9. ROMALPA CLAUSE:
Property in goods supplied will not pass to you until they, and all other goods
supplied by us to you, have been paid for in full. If payment is not received
once it is due, we may enter any premises where the goods are, or are
reasonably thought to be, and repossess them.
10. CREDITS:
Standard thermostat product will be accepted back for credit within 7 days in
original condition. Goods received by us in good working order for credit
between 7 to 60 days will attract a 20% re-stocking fee. No goods over 60 days
from the date of the original invoice will be credited. All goods received for
credit must be accompanied with the original invoice. Any unit which is not an
En-Met Pty Ltd stocked item will not be credited back without the original
manufacturers' approval.
11. RETURNS
Goods ordered and shipped may only be returned after a Return Materials
Authorisation Number (RMA) has been issued by En-Met Pty Ltd; any credit due or
repair/replacement under warranty shall be determined after inspection by
En-Met Pty Ltd.
A restocking fee equal to twenty (20) percent of the sale price may be applied
to goods returned for credit. Except for warranty claims, returns will not be
accepted for any reason after sixty (60) days from date of shipment. Goods
approved by En-Met Pty Ltd for return must be in new and re-saleable condition
as originally delivered, and must be sent freight prepaid unless otherwise
arranged in writing with En-Met Pty Ltd. Normally such goods returned within
7 days of delivery will not attract a re-stocking fee.
12. WARRANTY:
Warranty on goods supplied is limited to the repair or replacement of the goods
due to defects in materials or workmanship for a period equal to that stated
by each manufacturer from date of delivery or otherwise stated in writing by
En-Met Pty Ltd. It is the Customer's responsibility to ensure that the date
code is not defaced, destroyed or tampered with. Travel, living, freight and
labour out of En-Met Pty Ltd's premises is not covered, nor are service calls
related to product installation.
13. CLAIMS:
Unless claims for non-delivery of goods, incorrect delivery of goods and
delivery of goods not in accordance with order are notified in writing to
En-Met Pty Ltd within seven (7) days from date of delivery, then the said goods
are deemed to be in all respects in accordance with the order and the Customer
shall be liable for and bound to pay for the goods. Written notices must give
details of: (a) invoice number, (b) invoice date and (c) reason for claim.
14. GOODS AND SERVICES TAX (GST):
GST will be charged and collected by En-Met Pty Ltd on behalf of the
Commissioner of Taxation unless the goods are being exported from Australia.
15. DELIVERY:
Delivery will be at our place of business. The goods are then at your risk,
and you are responsible for any loss, damage or deterioration to them. A
minimum delivery charge of $13.00 plus GST will apply on all invoices unless
the goods are picked up.
16. FIELD OR WORKSHOP SERVICE:
Field or workshop services are disbursement costs and are therefore strictly
net cash upon completion, pick up or delivery. We do allow approved account
holders seven (7) days payment from date of invoice; however no discounts are
allowed. En-Met Pty Ltd reserves the right to dispose of any goods held by us
90 days after notification of completion. No discussion will be entered into.
17. REPAIRS:
Goods returned for repair should be accompanied by a full report listing the
faults found and the work required to be done. No work will commence until the
Customer provides En-Met Pty Ltd with an official order number or written
authorisation to proceed.
Repairs and quotes which are not accepted or claimed within 90 days from date
of notification will be disposed of.
18. DELAY IN DELIVERY:
En-Met Pty Ltd undertakes to make every effort to ensure that goods are
delivered within the quoted delivery time. Orders for goods not delivered
within the quoted delivery time may only be cancelled by the Customer giving
En-Met Pty Ltd seven (7) days notice in writing of the intention to cancel such
order and providing the goods have been not been delivered by En-Met Pty Ltd
within those seven (7) days.
19. BACK ORDERS:
All goods that are not in stock will automatically be placed on back order
unless otherwise instructed by the Customer at the time of ordering.
20. AMENDMENTS:
Amendments to these trading terms will not be binding unless made in writing
and signed by an authorised officer of En-Met Pty Ltd and the Customer.